Graystone Energy (“Graystone Energy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit graystoneenergy.com (the “Website”), request a consultation, or otherwise do business with us in person or by phone.
By using our Website or our services, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following types of information:
- Contact information, such as your name, mailing address, phone number, and email address
- Property information relevant to providing an energy-savings assessment or quote, such as your home address and general home details
- Information you provide when you contact us by phone, in person, or through a form on our Website
- Technical information collected automatically through cookies and similar technologies when you visit our Website, such as your IP address, browser type, device type, and pages visited
HOW WE COLLECT INFORMATION
We collect information in the following ways:
- Directly from you, when you fill out a form on our Website, request a quote, schedule a consultation, or speak with us by phone or in person
- Automatically, through cookies and similar tracking technologies when you browse our Website
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to your inquiries and provide quotes or consultations
- Schedule and perform services at your home
- Communicate with you about your project, appointment, or our services
- Improve our Website and the services we offer
- Comply with applicable legal obligations
HOW WE SHARE YOUR INFORMATION
Graystone Energy does not sell, rent, or share your personal information with third parties for their marketing purposes. We do not share your information with outside companies, vendors, or partners except in the limited circumstances below:
- When required to comply with a valid legal request, such as a subpoena, court order, or other legal process
- To protect the rights, property, or safety of Graystone Energy, our customers, or others
- With your prior consent, if you specifically ask us to share your information with someone else
COOKIES AND WEBSITE TECHNOLOGIES
Our Website may use cookies and similar technologies to help it function properly and to understand how visitors use the site. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being used; however, some parts of the Website may not function properly if cookies are disabled.
DATA SECURITY
We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
YOUR CHOICES AND RIGHTS
You may contact us at any time to:
- Ask what personal information we have on file for you
- Request that we correct or update your information
- Request that we delete your information, subject to any legal or contractual obligations that require us to retain it
- Opt out of any future marketing communications
To make any of these requests, please contact us using the information in Section 10 below.
CHILDREN’S PRIVACY
Our Website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Graystone Energy
Website: graystoneenergy.com
Phone: 815-415-(7283)
Email: info@graystoneenergy.com
Address: Creston,
IL, United States
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised effective date.
